[Solved] Paytm Payment Bank Account Blocked Problem | How to Unblock Paytm Account

Nitin Walthare
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Paytm Payment Bank Account Blocked Solution

In this article, I give you the solution to the Paytm payment bank account blocked problem and I also tell you why Paytm is blocking accounts.

Paytm officially blocking some accounts for different reasons. I will tell you the exact way to unblock your Paytm account for your problem.

Remember one thing If you have some amount of money in your Paytm payment bank account or wallet, then you can not able to withdraw or send the amount to others.

Paytm Blocked Several Accounts due to the Following Reasons -

Paytm Payment Bank Account Blocked

1. For using Same Document for Different Account:

There are several options are available in Paytm to make KYC(Know Your Customer). Sometimes users use different documents, i.e. Aadhar card for one account and a Driving License for another account. In that case, Paytm blocked your account.

RBI also says that one person has only one account in the bank.

2. Using Multiple Accounts using Same or Different Device:

Sometimes users log in there Paytm account on different devices. In this case, Paytm will block your account temporarily or permanently.

3, Add Money Through Script:

Paytm does not allow you to add money through the script, in this case also Paytm blocks your account temporarily or permanently.

4. Using same Debit or Credit Card in Different Paytm Accounts:

According to Paytm, users cannot use the same debit or credit card in different accounts. In this case, Paytm will block your account temporarily or permanently.

5. You are not making any Transaction in a long Time:

If you are not making any transactions in a long time, then according to RBI, your account is inactive or blocked until you do not make the transaction.


How to Unblock Paytm Payment Bank Account:

Today I will tell you a complete official method to unblock your Paytm Payment Bank Account.

1. Log in to your Paytm Account.

2. Click on Profile and then click on the 247 Help option.

3. You will see lots of categories there, you can choose the Saving Account Category.

4. Finally click on Message us.

5. If you do not find the specific option then the best way to contact us is via phone number. You will get the number on the official Paytm app.

6. Sometimes they will tell you to upload valid KYC details along with selfie, upload the same document.

7. Within 24 Hours, Paytm will reply to you with the reason for blocking your account.

8. If you are a genuine account owner, then your account will be active in 24 Hours.

Tips to Safe Your Paytm Account:

1. Always use a single Paytm account.

2. Never add Money to Wallet or Bank through Script.

3. Always use a single payment method for safety.

4. Make transactions within some time, so that your account is active.

Important -

1. Always use official payment apps to lodge a complaint.
2. Never share your transaction information anywhere.
3. Never search for customer care numbers on google as the number may be a fraud.
4. Never reply to suspicious emails or phone calls.
5. Never share your OTP, UPI PIN, ACCOUNT NUMBER, and any other personal information with anyone.

Now I tell you how I unblocked my Paytm Payment Bank Account and what is my case.

Actually, I am using the iPhone 5C 8GB version for making Paytm transactions. But after some time due to memory issues on my iPhone, I am not using the Paytm app for almost 1 year.

According to the rule of RBI(Reserve Bank of India), You have to make the transaction, so that's why my account is blocked.

After some time, I purchased iPhone SE and installed the Paytm App and when I am login to my Paytm payment bank account, it shows the message account blocked.

Immediately, I contacted Paytm care via mobile number, and tell the problem. Paytm executive will tell me my account is blocked due to I am not making any transactions for the last year.

After that, I will send some amount to my Paytm Account and my account is unblocked within 24 to 48 hours.

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